Objectives
- Define goals, objectives, and performance standards.
- Identify and set performance standards that are specific, measurable, attainable, results oriented, and time-framed, using concrete active language.
- Establish time limits for all performance standards.
- Involve team members in creating their own individual performance standards.
- Negotiate with team members to develop effective S.M.A.R.T.-based performance standards.
- Monitor team members’ progress toward their goals by holding individual review meetings.
Skill Points
- State broad goal of the plan.
- Ask the team member's view of what his or her performance standards should be within the plan.
- Negotiate by modifying unrealistically high or low performance standards.
- Agree on performance standards that are S.M.A.R.T.-based.
- Confirm team member’s commitment and set up review.
Delivery Methods
Classroom, Online
Classroom: 4 hours
Online: 1-1/2 to 2 hours
