As Mark Twain said, “Habit is habit, and not to be flung out of the window by any man, but coaxed down the stairs a step at a time.” Work habits are no exception.
There is simply no way to short-cut the hard work of performance improvement. Consequently, the most significant and far-reaching change in 360-degree feedback is the shift from being a tool for diagnosing strengths and weaknesses to being a tool for documenting improvements in performance.
