Objectives
- Deal with your team members on a day-to-day basis in such a way as to maintain and enhance their self-esteem.
- Base your discussions about performance and work habits on your team members' behavior rather than on personalities and attitudes
- Involve your team members in goal setting, problem solving and decision making.
Skill Points
- Maintain or enhance team member self-esteem.
- Focus on behavior.
- Encourage team member participation.
Delivery Methods
Classroom, Online
Classroom: 4 hours
Online: 1-1/2 to 2 hours
