Definition of Leadership:
Four Skills That Make or
Break All Leaders

What's the definition of leadership - great leadership?

Great leaders have the ability to inspire people to positive action.

Over the past 7 years I've asked thousands of employees to share their definition of leadership, by telling me about the actions of their best and worst leaders.

Their answers are amazingly similar across all industries (from aviation to the steel to medical sales to home builders to technical firms) and across all levels of employees (from the line worker to the CEO).

Research---Hard Evidence

When people work for best bosses, they are more productive.

The powerful Survey Team at the Gallup Organization interviewed millions of employees, meeting with 7,935 twenty-five person teams in 36 countries.

Their results prove the power of motivation in the workplace. They determined that if a twenty-five member team was motivated and inspired (they use the term: engaged) the team produced:

• $80,000+ higher monthly revenue
• 1-4% higher monthly profit
• 103% higher success rate
• Higher customer loyalty
• Lower unwanted turnover

Wow! What if your teams could improve their monthly numbers to match those figures?

They can. You can. It does not need to be complicated. But it does require practice, desire and focus.

You'll want to pay attention to the next section for four communication skill builder specifics that will help you build the motivation and commitment (and therefore, the results) described in the Gallup survey above.

Four Skills That
Make or Break All Leaders

There are four skills that great leaders use - we teach them here. They are part of the C.A.L.L. Program:

The C.A.L.L.Skills in this Program will help you get the advantages the Gallup survey shares around highly motivated and inspired employees.

Use them and you'll be a great leader. C.A.L.L. Skills will...

• Give you a competitive advantage - your people will want to do what needs to be done;
• Impact every aspect of your life in a positive way;
• Will make the biggest, quickest difference on your team's willingness to work for and with you.

Leadership Defined & Resources

Articles to explain each C.A.L.L. skill:

• C - Cultivate a Positive Sense of Self in Others

• A- Address Problems Quickly by Focusing on Behaviors and Facts
• L - Lead by Inviting Input and Participation
• L - Listen Aggressively

Hone your skills now, with C.A.L.L. eProducts/Mini-Workshops

Remember these four C.A.L.L. definition of leadership skills: Get this memory jogger card (Opens a new window, 2 page PDF) of the four skills now, plus three action steps.

Take our free Definition of Leadership C.A.L.L. skill Online Quiz. Rate yourself on each C.A.L.L. Skill, here.

ONLINE TRAINING WORKSHOP:

Do you want to know specifically what you can do and say to create more buy-in & motivation with everyone you interact with?

Find out more about thisonline mini-workshop now:
Four Skills That Make or Break All Leaders.
Do more of what great leaders do.

Work at your own pace. Immediate access. Click here to check it out.

ANOTHER ONLINE TRAINING WORKSHOP:

Are you tired of putting up with low performance from employees? Do you wish there was a formula you could follow to improve all of your interactions with team members, peers, your boss and clients?

Find out more about this online mini-workshop now:
What Everybody Ought to Know About Effective Workplace Communication
Do more of what great leaders do.

Work at your own pace. Immediate access.
Click here to check it out.

Additional Resources

For more on the Gallup survey, read this leadership article:The 12 Best EmployeeEngagement Survey Questions-Moving Fast and Strong

Improve Work and Family Relationships: What a Good Coach (& Aunt, Parent, Leader, too) Does

Don't Let Basic Management Skills Bite You in the Butt! Check out these online workbooks.

Get Situational Leadership Skill Building Resources, Here.

More Leadership Articles

Learn more about our on site training programs here.

Over the next few weeks I'll be adding links to more information on each of these definition of leadership skills. Click on my RSS Feed on the Navigation Bar, up to the left, to be notified of updates.

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